Tornados and Hail!

Is This The Beginning Of An Active Storm Season!

With yesterday’s devastation being replayed on news channels everywhere there is no doubt that tornado and hail season is upon us. The peak U.S. tornado season lasts from March until early July.  This is the time that warm, humid air often has to thrust upward against cool, dry air resulting in a tornado, in a simplified explanation.

Hail  is formed in huge cumulonimbus clouds, commonly known as thunderheads. When the ground is heated during the day by the sun, the air close to the ground is heated as well. Hot air, being less dense and therefore lighter than cold air, rises and cools. As it cools, its capacity for holding moisture decreases. When the rising, warm air has cooled so much that it cannot retain all of its moisture, water vapor condenses forming hail.

This past weekend, in many areas, temperatures reached record highs. In Mapleton, Iowa, on Saturday at about 7:20 a tornado destroyed 12 to 15 blocks in the southwest corner of town.  The tornado was on the ground for 3 ½ miles and measured three-quarters of a mile wide at one point, according to the National Weather Service office in Valley, Neb.

Powerful thunderstorms continued to sweep through our countries mid-section Saturday evening bringing lightning that injured at least nine people in North Carolina attending a dog show. Hail as large as baseballs that smashed hundreds of car windows.

In Dallas, and surrounding areas powerful storms roared through overnight, bringing high winds and punishing hail, and leaving behind destruction in their wake. The damage was so bad in Johnson County that Alvarado ISD was cancelled for the day.

Roofs were ripped off homes, glass windows were shattered, fences were beaten and flattened, and hailstones were piled like golf balls in some areas. Several homes in Prosper, Texas had their windows blown out by what one resident described as hailstones flying horizontally in the extreme wind. I find this a little unsettling as I was sleeping only a few miles away and our homes escaped unscathed.

William Gray and Phil Klotzbach have released their upcoming hurricane season predictions. They have predicted 16 named storms, of tropical storm strength or higher,will form. Nine of those will become hurricanes and five would become major hurricanes, of at least Category 3 on the Saffir-Simpson scale, with top sustained winds of at least 111 mph.

For adjusters around the nation the eventful beginning of storm season is welcomed with anticipation of much-needed income. For those who supply and staff events this may be a forewarning of an active season to come and now is the time to be ready. With the last few fairly inactive seasons companies have had time to either replenish their staff or are in a struggle to obtain letters of commitment and locate past adjusters that they had relied upon in times of a hectic storm season. Hope that your training is complete, license are ready, CE credits obtained, knowledgeable in the proper estimating platforms! If not GIVE ME A CALL OR EMAIL ME @ maryannemedina@aol.com or mmedina@vale-ts.com


Distracted Driving

Sometime ago I got involved in the “No Phone Zone” and otherdistracted driving programs. My interest was perhaps driven by the news, reports in the insurance industry, and the staggering statistics that have increased as technology and wide-spread ownership and usage of cell phones continues to increase even while driving.  I urge you to read the statement below and share it with someone. It can make a difference, especially if you have someone in your family or know someone with young drivers in their household.

The Department of Transportation also unveiled the latest in its “Faces of Distracted Driving” video series, featuring 17-year-old Emily Reynolds, the daughter of FocusDriven board member Rob Reynolds, from Omaha, Neb. The Reynolds family lost their daughter Cady Reynolds in 2007 when a teen driver texting on her cell phone while driving nearly 50 mph struck Cady’s car. Cady was only 16. Visit http://www.distraction.gov/faces to watch Emily’s video and hear stories from others who have lost loved ones to drivers who were texting behind the wheel.

 

I feel that it is worth your time to read the latest message sent to me by Focus Driven. This organization is amazing. It was started by a mother who lost her own daughter due to texting while driving. Please take a moment out of your day to read this letter and please take a look at the site. You can make a difference!

 

 

Dear Mary,On January 12, we commemorated the first anniversary of FocusDriven – Advocates for Cell-Free Driving.In a year, we have accomplished a lot. We gave an outlet to those affected by cell phone-distracted driving. We became a support network for people who needed help coping with the disastrous consequences of these preventable crashes. We helped push this deadly issue into the national spotlight.But we know more work needs to be done. Lives are still being lost – at least 5500 lives each year. FocusDriven will continue to educate the public with our message: cell phone use while driving is a dangerous, deadly behavior.

Today, we join U.S. Secretary of Transportation Ray LaHood in Washington, D.C. to commemorate our joint accomplishments and recognizing the challenges that still await us. We also unveil our new public service announcement and 5500 Campaign – a reminder that though 5500 may be just a number, there’s a face and a story to go with every fatality. Watch the PSA on YouTube.

Find more information on our anniversary at www.focusdriven.org. Thank you for your support during our first year.

With the growing numbers we cannot afford to not address this in our own communities and states. The United States Transportation Secretary is making this a priority. Insurance Companies are exploring the possibility of limiting coverage if texting while driving and you are involved in an accident. States continue to introduce law to ban texting while driving and some cell phone carriers are offering apps that will prevent the use of cell phones to text while driving.

What can we do to improve this situation? Thanks for taking the time to read this.

  


The Insurance Situation and the New Year!

We are now full speed ahead into the new year and moving on to the headlines for the Insurance Situation. I want to tell you about an exciting new way to keep up with all of the latest industry news  http://www.propertycasualty360.com/ where you can find the combination of 6 of the top industry publications combined information at one site! A complete wealth of knowledge for whatever you are looking for in the insurance, claims, technology and other related fields. Great idea and a much needed site! So fresh!

Today we are still continuing to hear the latest in the claims and litigation situation with the Gulf Oil Spill. Look for my latest interview in the next day or so where we revisit interviews at the time of the disaster and where those interviewed are now. We will also give an update on the latest claims numbers and dollars paid.

The Toyota lawsuits continue to pile up! No surprise there, as insurance carriers look to Toyota for payment of subrogation claims. Insurers who paid dollars out in payment of claims which involved recalled vehicles and allegations of problems from those recalls were noted at the time of the accident investigation. Why would Toyota deny these claims? http://www.bankrate.com/financing/insurance/insurers-gang-up-on-toyota/ Now with some 11 companies now joining in to file lawsuits against Toyota, and it is most likely more will follow, it would seem that Toyota would see the need to pay these claims.

It is not news to anyone that home prices continue to fall. The value of your home that you are living in is worth 3o% less than it was a few years ago. “Between a peak in mid-2006 and October 2010, home prices fell nearly 30 percent, according to the most recent data available from the Standard and Poor’s/Case-Shiller Index of home prices in metropolitan areas”. So why has your homeowners insurance cost not decreased? An explanation is provided by Robert Hartwig, president of the Insurance Information Institute in this article. http://www.insuranceheadlines.com/Homeowners/7099.html

The NFIP continues to be struggling with funding and numerous other issues. The “National Association of Mutual Insurance Companies is urging the Obama administration to reform—but not privatize” as suggested earlier to congress by  the Reinsurance Association of America and the Association of Bermuda Insurers and Reinsurers. Read the full story and suggestions, as well as, criticisms at http://www.insuranceheadlines.com/Homeowners/7095.html

And this is one that is still amazing to me i Palm Beach County, a lawsuit ended in a judgment of $1, but the prevailing attorneys collected $5,500 in fees. In Broward County, a $3,700 dispute meant a payout of about $90,000 for the winning lawyers.

Really, does paying that much in legal fees ensure that so much work was done that it resulted in the lower dispute payment or maybe paying a little more in the dispute would have eliminated the need for incurring such high legal fees, or is it more important to stand by the decision of paying what is determined to be owed?

“In South Florida, lawyers have fought insurers in court over $2.53, $1.19 and even one penny. The attorneys say they’re keeping insurance companies honest and blame them for the costly courtroom battles.”  Read more at;

http://articles.sun-sentinel.com/2011-01-15/news/fl-lawsuit-attorney-fees-20101215_1_florida-insurance-regulators-lawsuits-personal-injury-protection-insurance

That will give you something to ponder for today!

 


Insurance News for Today – December 2, 2010

Chinese Drywall – An important development has occurred in the Chinese Drywall continuing saga. In Miami on December 1, 2010. A federal judge in Miami dismissed a Chinese drywall lawsuit. Judge Alan Gold of the U.S. District Court for the District of Florida issued an order dismissing the case between National Union and F. Vicino & Co. Inc. and its two subsidiary companies—F. Vicino Drywall Inc. and F. Vicino Drywall II Inc.—granting the insurer’s motion to dismiss on lack of subject matter jurisdiction.

 According to court documents, National Union, a subsidiary of Chartis Inc., issued three umbrella insurance policies to Deerfield Beach, Fla.-based F. Vicino Drywall that were provided on an excess basis.

In their motion to the court National Union said issued to Vicino contain a pollution exclusion and that it therefore was under no obligation to defend or indemnify the drywall company

The order issude by Judge Gold stated that it was possible that the contractor’s primary insurance will exceed limits due to the number of lawsuits it is involved in , National Union “failed to make any of those allegations in the complaint”.  

In other news today…..

Georgia Storm Damage Estimated to be $5 Million http://www.insurancejournal.com/news/southeast/2010/12/02/115331.htm

Is Employer Liable for Drunk Employee???? Might want to read this one! http://www.insurancejournal.com/news/midwest/2010/12/02/115329.htm?utm_source=twitterfeed&utm_medium=twitter

Are Property and Casualty Rates Going Up in Florida?http://staugustine.com/news/local-news/2010-11-30/property-insurance-reform-reappears

And last for today, not sure about this one…….

The 2010 Hurricane Season Comes to an end and is in The Top 5??http://www.examiner.com/weather-in-lafayette-la/2010-hurricane-season-ends-top-5-most-active-season

That is today’s 411!


A New Insurance Situation

Recent opportunities and obligations, as well as, pursuit of my quest to learn more in the insurance industry has kept me from my regular updates to this blog site. Now I am back and will be bringing you the daily insurance headlines and news of the day. I will also be linking you to helpful sites and information for you to obtain the most current and up to date sources for breaking news in the insurance claims and related areas! I think that you will begin to rely on THE INSURANCE SITUATION as your 411 NEWS SOURCE!


Hurrican Richard, Are we ready?

Albeit, the end of October and yet no storm. By this point most are thinking that it is going to be another year that we have dodged the bullet, or have we?  At the time that I am writing this there is actually a storm that by many models and predictions is forming and has a possibility of striking the U.S., in Florida. It is too early to tell, and yet the possibility does exist. For the average person, those who do not monitor such information on a daily basis as many of my friends and colleagues do, they have not even heard this news yet. We have now been a few years since having a major storm strike.

Are we ready?  Topf Initiatives, a company that is involved in safety, health, and environmental training states ” that the more time that slips by without a predicted disaster the greater a person’s deniability.” FM Global, the insurance giant, that ranks 542 in FORTUNE MAGAZINE’S largest companies in America, has released a recent study that is titled “Flirting with Natural Disasters” which asserts that when we have a period of time that has passed and no natural disaster has occurred or if one has occurred but was of little consequence, leaving a company of individual without harm or damage, the thinking is that the worst has passed. Planning is changed and becomes focused on other areas.

As more time goes on, the more ill prepared cities and areas remain. Companies become lax in their planning. It is amazing to think that models being used are based on models that define disaster risk as a 1 in 100 year occurrence, or some other unrealistic ratio.  The report by FM Global gives credence to the importance of companies and models taking into the consideration the psychological impact that disasters have had on individuals, businesses, and towns. The report also gives some solutions that can guide organizations to change their decision-making behavior with regards to natural disasters.

In recent news has been the news of the Institute for Business & Home Safety performing safety tests on real homes built-in a setting that can mimic a strong wind storm or even hurricane-force winds to see how they can withstand these conditions.
You can watch one of these tests here on a  Fox News story. The test winds exceeded 90 mph, one home that wasn’t built to hurricane-resistant specifications and could not withstand the winds and was destroyed.

I am still amazed that after all of the disasters that have been faced it has taken us until now to get to this point of testing and not only thinking about better construction but actually testing and putting it into place. The same with the flood program. We continue to pay for a flooded home over and over. Now with the SRL, Severe Repetitive Loss Program, recognizing that we need to spend monies to reduce the chances or construct some protection from flooding, in lieu of continuing to pay for the same home repeatedly. We need to proactively find better solutions. I recall working flood claims in New Orleans many years ago on the West Bank. I asked a homeowner there who had repeatedly flooded and built back almost yearly, ” this is terrible, why don’t you move?” He looked at me and said, “who do you think would buy this house?” What a great point.

I am an eternal optimist, I do however, wonder even with all that we have experienced, are we ready for the next disaster? Have we done all that we can do to be ready? Are our companies ready to sustain, are our adjusters trained equipped and ready, are our emergency management and responders ready? No one knows if Richard will strike, but if it does, let us hope that we are ready and will not have to repeat the lessons that were hard learned from the four back to back hurricanes that hit Florida followed by that master of disaster; Katrina, among other disasters we have faced.


 

 

 

 

, from  Global is maintaing that


Green means STOP!

Green means STOP! Stop filling our landfills, stop wasting, stop using environmentally harmful products, stop the old way of thinking in construction, building, rebuilding, adjusting. I recently attended the Green Risk I and Green Risk II classes and obtained my GRP designation (Green Risk Professional). This is a great course and a much-needed, must have, one for anyone who wishes to keep up with current and changing trends in the industry.

Whether you believe in Al Gore and those that preach global warming or still haven’t decided yet, it does not matter. Thinking green means that you are aware that we continue to waste and fill our landfills each and everyday. We continue to construct our homes with potentially harmful products. We continue to not value our water usage, power usage, and expendable resources.

This is now affecting the industry. There are green buildings being built and being LEED ( Leadership and Energy in Environmental Design ) certified by the USGBC, and other organizations on point systems which indicates to which level LEED status they have obtained. These buildings must be insured. They must be insured for the same materials and methods of building that were used. If not properly trained in the materials and methods to adjust these losses, you as an adjuster, or other claims person may find yourself compromising the LEED status of that structure. The LEED buildings and homes are based upon being, by definition, sustainable, or “that which satisfies the needs of the present society without impacting the capability of the future society to meet theirs”.

Companies albeit small in numbers at the moment, with others catching on daily, are writing green endorsements. There will be a percentage of your claims that will have this endorsement. Will you know how to handle the loss? Will you know to put separate dumpsters at the site to sort the recyclable products? Will you know what products, methods and costs to use? Exactimate is now integrating some of those products and costs in their estimating system. Do you know what they are and what to use? I must tell you I was amazed at the new green products that are readily available and on the market. Everything from carpets made from recycled plastic bottles, to beautiful counter tops of reused vodka bottles, to insulation made from scrap denim, or blue jean material!

Green means stop to our old ways of construction and adjusting a loss. We need to educate ourselves in this new and rapidly emerging area of our industry. It is vitally important that we all become conscientious of our environment and protecting it. We need to become trained professionals in the industry to keep up with the progressive changes in adjusting losses. Construction companies, such DKI, a nationally recognized company, are seeing the importance of having this knowledge and are sending representatives for training and education so that they can deal with the issues pertaining to green construction and losses with their client companies. Chubb is a leader in insuring green and training their claims professionals in this area of adjusting.

I am at a loss though on one aspect, how many of our cat adjusters will have to part with driving that big fuel consuming pick up truck and put that ladder up on his/her smart car!

email me @ maryannemedina@aol.com and let me schedule you GREEN RISK PROFESSIONAL training today! This is a Vale Training Solutions program. We will come to you!


Hurricane names 2010, are you laughing with me?

Here in the midst of our first hurricane striking the U.S., “Earl”, it occurred to me that I had not reviewed the list of names for the 2010 season. Something I usually do before now, almost with the anticipation of receiving the new edition of Sports illustrated at my house. So I took a look. Really, who names these storms? The next one out there is “Fiona”! Was that even a name before Shrek?

Well here is the 411 on the storm naming. Prior to 1953 the storms were only identified by latitude and longitude. That is what meteorologist used to track them, however, once the general public began to get the information and track the storms they began to name them. It made them easier to remember and identify if they had actual names and not a series of numbers.

Be that as it may, they begin to give storms all female names. Their thinking it has been said was because ships were given all female names, or a better reason was told; was to refer to storms as female because stereotypically women are unpredictable, may change their minds often and on a whim, so it seemed similar to the characteristics of a hurricane. In 1979 they began to name storms with male names. Some have even said that is was because of women’s lib but I do not know if that is true. They do after all still refer to them as Hurricanes, and have yet to change it to a Himmacane!

There are 6 lists of names, alternating male and female. The lists are in rotation. One list is used each year. The names of severe storms are taken off of the list and never used again. They are replaced with new ones. So there will not be another Katrina, Andrew, etc. They are arranged in alphabetical order so in a heavy storm year you travel through the alphabet. You can also somewhat predict if it was an early storm by the letter. Earl – September – 5th on the list. If they run out of names in a storm season they do not move on to the next list. They simply begin using the greek alphabet, alpha, beta, gamma, delta, etc. Coming from a greek background, a sorority and a frat little sis, I would say that is appropriate.

The storms are named once the storm leaves tropical depression state and becomes a stronger storm. So here I give you the 2010 Hurricane names. If I had to bet on our most dangerous storm this year, my money is going towards the end of the list. Tomas, the latino name., and I bet many of those adjusters out there will still call it Thomas.

Alex
Bonnie
Colin
Danielle
Earl
Fiona
Gaston
Hermine
Igor
Julia
Karl
Lisa
Matthew
Nicole
Otto
Paula
Richard
Shary
Tomas
Virginie
Walter


PIFs and Deployment, changing signs of the times!

Storm Season 2010

First I would like to begin by saying that I tried so very hard to get a new post up over the last two weeks. I spent so much time writing and rewriting it. I tried before, and I tried after, the anniversary of Katrina. There was just no way I could do it. I am still so profoundly moved and emotionaly effected by the events preceeding (4 hurricanes that hit Florida) lit, and the devastation following. The way that Katrina forever changed mine and my families’ lives along with countless friends and the coast that I still love so dearly is still difficult for me. Trying to factor in all of that with my profession in the insurance industry and how that came to bring enormous responsiblity and stress. Not to mention division with family and friends. To some we were heroes and to many we were the enemy. I wanted to writ an informative piece but maybe on the next anniversary…….

Now we are in the midst of our first catastrophic event (non-man-made as the Spill) and as the evacuations are being planned, Jim Cantore is in his prime and adjusters everywhere may be able to pay their mortgages. I am amazed at just how far we have come.

Do you know that now the accuracy of predictability of the storm track has improved predictability by   68 %. With the new GOES – 15  technology Operational Environmental Satellite. Companies are now able to, with the pressing of a few entries on the keyboard, determine the PIFs (policies in force) in any given area to determine the possible number of claims. That coupled with wind speeds, area of location, time of the tide and flood zone, it will give companies the heads up on what the damages may be. Better reserving capabilities are always a significant plus.

Even more important is how to manage that damage and do it in the most expeditions and customer service way. Adjusters, whom have already been readied and assembled in the data base are methodically called and put on “stand-by” when the storm approaches and is in an area of reasonable certainty, they are then “rolled” to their destination for orientation and to be briefed on the state issues. As claims begin to come in they are assigned to adjusters in route. Calls are made to insureds and appointments strategically set, and all before the adjuster arrives! What an improvement from long ago. The old getting to your hotel, downloading your claims, waiting till you can have some type of phone service and begin to call your insureds. Amazing improvements that lead to much better customer service.

GPS, Phones, Wireless, Call Centers, Laptops, Processing, Check issuing centralization, ATM cards for advances,  Agent Advocates, Insureds being able to track their own claim progress (or lack there of ) on-line, digital cameras, satellite view of the area and homes, tracking systems, Unbelievable!!!!! What a difference in claims handling!

Even so, you cannot replace a GOOD adjuster, the experience, knowledge, and the human factor that we all need after a catastrophic event. Sometimes we even need it even 5 years later.

Watch for more storm blogs to come as the season progresses! Who knows maybe even some new one on ones for Claims!

 


A Bad Egg!!

First let me begin by saying, I have not been up on my blog as of late. Other duties and endeavors have taken my time and attention away. The Oil Spill for one! I have been fortunate enough to be “covered in Oil” and am still working on that interesting and ongoing catastrophic event. I will continue to do so but must also not fail to inform of other happening and give you the insurance 411 on the INSURANCE SITUATION. After all there is so much every day in our insurance industry.

I am turning my attention today to eggs. What is going on with this massive recall on eggs?  More than a half billion eggs have been recalled! That is an astonishing number. The Food and Drug Administration chief Margaret Hamburg, states that they are “taking the issue very seriously”. That may be the case but as explained, there is no legislation that would give the agency the power to inspect and the authority to recall. At this time the companies involved must voluntarily recall the products. Seriously, I am glad that the Toyota recall wasn’t left to be voluntary! Why is this so?

There are moe than 1,000 cases of Salmonella poisoning linked to the eggs that came from two Iowa farms. The FDA has issued statements advising that they have little authority when it comes to farms and their authority on farms is limited to gathering information after and outbreak, health issue, or contamination. In other words after it is proven that people have already become ill!

President Bill Clinton proposed legislation that would have toughened the standards for eggs, The house passed it more than a year ago and the senate has not taken it up yet.

More disturbing than all of this, is that the two Iowa farms involved in this disease outbreak are Wright County Egg and Hillandale Farms. These two companies share several suppliers that supply young chickens and feed. The two companies also have links to Iowa businesses with a long history of numerous violations of both state and local laws. Wright County Egg recalled 380 million eggs on August 13th after it was linked to more that 1,000 cases of salmonella. The following week Hillandale Farms recalled more than 170 million eggs. That is a lot of eggs!

Oh yes, in case you are wondering, the law suits are building. There already suits filed, representation, and even restaurants named. There will be many questions and coverage issues to sort out with this one.

I would like to give you a little info, salmonella can be life threatening. It is especially dangerous to those who are young, elderly or have a weak immune system. The symptoms appear from 8 to 72 hours after consuming the contaminated product.

I will keep you up to date on this one…..